Privacy Policy
Effective Date: January 1, 2025
Address: 614 11th Ave S, Alexander City, Alabama
Contact Email: info@axelsopic.com
At Axelsopic, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with axelsopic.com or use our services. By accessing our website, you agree to the practices outlined in this policy.
Scope of the Policy
This Privacy Policy applies to all visitors to axelsopic.com, customers who make purchases, and individuals who contact Axelsopic through email, phone, or other communication channels.
Information We Collect
We collect two main types of information:
- Personal Identifiable Information (PII):
- Name, email address, phone number, billing and shipping addresses, and payment details.
- Collected during checkout, account creation, or customer service interactions.
- Non-Personal Identifiable Information (Non-PII):
- Browser type, IP address, browsing behavior, and device details.
- Collected automatically through cookies and analytics tools.
How We Use Your Information
The information we collect is used for:
- Order Fulfillment: Processing payments, shipping products, and updating customers on order status.
- Customer Support: Resolving inquiries, processing returns, and handling complaints.
- Marketing and Promotions: Sending updates, newsletters, and exclusive offers (with your consent).
- Website Optimization: Improving website functionality and user experience.
Data Sharing
Axelsopic does not sell or rent your personal information to third parties. However, we may share your data with trusted service providers for:
- Payment processing.
- Order fulfillment and shipping.
- Website hosting and analytics.
These providers are bound by strict confidentiality agreements and only use your data for the intended purposes.
Security Measures
Axelsopic employs industry-standard security measures, including:
- SSL Encryption: Protects your data during transmission.
- Access Controls: Limits access to sensitive information to authorized personnel only.
- Regular Audits: Identifies and addresses potential vulnerabilities.
Cookies
Cookies are small text files that enhance your browsing experience by remembering preferences and tracking shopping activity. You can manage or disable cookies through your browser settings, though some features may be limited.
Your Rights
You have the right to:
- Access your personal information.
- Request corrections or deletions.
- Opt out of marketing communications by clicking “unsubscribe” in promotional emails.
To exercise these rights, contact us at info@axelsopic.com.
Data Retention
We retain personal data only as long as necessary for business or legal purposes. Once no longer needed, the data is securely deleted or anonymized.
Updates to the Policy
Axelsopic reserves the right to update this Privacy Policy at any time. Changes will be posted on axelsopic.com, and significant updates will be communicated to customers via email or website announcements.
Contact Information
For questions or concerns regarding this policy, contact us at:
Email: info@axelsopic.com
Phone: (256) 234-7005
Address: 614 11th Ave S, Alexander City, Alabama